Last updated: May 14, 2026
Welcome to shop.hy-farm.com, the official Hy-Farm Microgreens course platform, operated by Hydroponics Farming S.R.L., registered at Comuna Certeju de Sus nr. 9, Hunedoara County, Romania, VAT number RO39850795, hereinafter referred to as “Hy-Farm Microgreens” or “we”.
We are committed to protecting your personal data and complying with the provisions of Regulation (EU) 2016/679 (GDPR) and applicable national data protection legislation.
1. Purpose of this Policy
This policy explains what data we collect, why we collect it, who we may share it with, and what your rights are when you visit or use our website, purchase a course, subscribe to our newsletter, or communicate with us.
2. What Data We Collect
We only collect information necessary to provide our services.
Data you provide directly:
- First and last name
- Email address
- Phone number (optional)
- Payment information (processed securely via Stripe)
- Messages sent through contact forms or email
- Newsletter and marketing preferences
Data collected automatically:
- IP address and device type
- Browser and operating system
- Pages visited, session duration, and actions taken on the site
This information is collected through cookies and similar technologies (Google Analytics, Meta Pixel) for analytics and user experience optimisation purposes.
3. Purpose and Legal Basis for Processing
We use your data only for legitimate purposes:
| Purpose | Examples | Legal Basis |
|---|---|---|
| Order processing | Purchase confirmation, course access, invoicing | Performance of contract |
| Commercial communications | Order confirmation, support, updates | Legitimate interest |
| Marketing & newsletter | Offers, news, tips | Explicit consent |
| Analytics & improvement | Google Analytics, user feedback | Legitimate interest |
| Security & fraud prevention | Payment verification, access control | Legal obligation & legitimate interest |
4. Digital Products
All products sold on shop.hy-farm.com are digital goods (online courses delivered via streaming). Upon purchase, you receive immediate access to the course content through your account on this platform.
By completing a purchase, you acknowledge that the digital content is made available to you immediately upon confirmation of payment.
5. Marketing and Commercial Communications
If you subscribe to our newsletter or complete the qualification quiz, we may use your email address to send:
- news about Hy-Farm Microgreens courses and programmes,
- seasonal promotions and exclusive offers,
- tips on growing and selling microgreens.
You can unsubscribe at any time using the link included in every email or by contacting us at courses@hy-farm.com.
6. Cookies and Analytics Tools
This website uses cookies for:
- correct functioning of the platform (Tutor LMS, FluentForms),
- traffic measurement (Google Analytics),
- remarketing and advertising (Meta Pixel).
You can update your cookie preferences at any time through your browser settings or via the consent banner displayed on your first visit.
For more details, see our separate Cookie Policy.
7. Data Storage and Security
Your data is stored securely on servers provided by Hostinger (EU).
We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or destruction of data, including SSL encryption of transmissions and controlled access to the administration panel.
8. Sharing Data with Third Parties
Your data may be shared only with trusted partners, strictly for the purposes described above:
- Stripe — online payment processor (credit/debit cards)
- Google Analytics — traffic and performance analysis
- Meta (Facebook Pixel) — measurement and optimisation of advertising campaigns
- Hostinger International Ltd. — web hosting services
- FluentCRM — email marketing and automation (self-hosted on our server)
- Tutor LMS — course delivery and student management
All processors comply with GDPR requirements and provide adequate data security guarantees.
9. International Data Transfers
We do not intentionally transfer personal data outside the European Economic Area.
However, some third-party services (e.g. Meta, Google) may store data on servers outside the EU. These transfers are covered by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an equivalent level of protection.
10. Data Retention
Your data is retained only for as long as necessary:
- to fulfil contractual and legal obligations (invoicing, accounting — 10 years under Romanian law),
- to send newsletters — until consent is withdrawn,
- for anonymised statistical analysis — limited period (max. 24 months).
After the retention period expires, data is deleted or irreversibly anonymised.
11. Your Rights under GDPR
You have the following rights regarding your personal data:
- Right of access — to know what data we hold about you
- Right to rectification — to correct inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object — you can object to direct marketing at any time
- Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP — www.dataprotection.ro)
To exercise these rights, please send a request to courses@hy-farm.com. We will respond within a maximum of 30 calendar days.
12. Changes to this Policy
We reserve the right to update this policy at any time to reflect legislative or technological changes.
The updated version will be published on this page and the date of the last update will be amended accordingly.
13. Contact
For any questions or requests regarding the protection of your personal data, please contact us at:
📧 courses@hy-farm.com
🏢 Hydroponics Farming S.R.L.
📍 Comuna Certeju de Sus nr. 9, Hunedoara County, Romania
🆔 VAT: RO39850795